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Build a Customer Assistant AI with Multi-Domain RAG, n8n & Pinecone

Wednesday, April 29, 11 AM ET

Key Takeaways

  • Learn what knowledge is, why it matters for AI, and where Pinecone fits in.
  • Understand why specialized knowledge bases beat single-index RAG.
  • Build a multi-domain query routing system in n8n with Pinecone Assistant.

Your Presenter(s)

Jenna Pederson headshot

Jenna Pederson

Staff Developer Advocate at Pinecone

Jenna is a software engineer turned developer advocate with two decades of experience in technology development and education. Previously, Jenna was Principal Developer Advocate at AWS. She's also a former business owner and leader of several Minnesota tech communities, including Minnestar.

Roie Schwaber-Cohen headshot

Roie Schwaber-Cohen

Staff Developer Advocate at Pinecone

Roie Schwaber-Cohen, Staff Developer Advocate, has an 18-year background in software development and architecture with a specialization in Big Data and AI. His areas of interest include agent interaction and reasoning. A significant part of his work involves bridging the gap between the Python and TypeScript/JavaScript worlds in the field of AI. As a developer advocate, he regularly shares his work through his articles and demos for Pinecone.

Away from work, Roie plays and composes music and hosts a book club focused on Marvin Minsky’s “The Society of Mind.”

Why this matters

Confidently wrong is worse than just wrong. When your AI searches one giant knowledge base for everything, it finds something—and serves it up like it's correct. That's not a model problem. That's a knowledge architecture problem.

In this hands-on session, Jenna Pederson and Roie Schwaber-Cohen from Pinecone's Developer Relations team, show you how to build a live n8n workflow that routes rental property guest queries to the right knowledge base automatically. It's a concrete demo of a pattern that applies anywhere you have different users or steps in a workflow that need different context.

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